RETURN AND EXCHANGE OF GOODS

Defective goods that do not meet the standards that existed at the time of purchase are returned or replaced.

Write us an e-mail email kulbyvabu@gmail.com or notify us by phone + 370 657 73087 and inform about the intention to return or replace the product with other products. We will agree on the terms of the exchange or return.

Defective goods are replaced or returned in accordance with the return and exchange rules approved in 2001. June 29 by the order of the Minister of Economy (Order No. 217 “On Approval of the Rules for the Return and Exchange of Items”).

 - El. You can return the product purchased in the store within 14 calendar days of delivery.

- You can return or exchange the goods free of charge by courier.

- The returned product must be unused and undamaged, the label must not be removed from the product, the product is complete.

- Attach an invoice or a copy of it and your bank account number (20 digits) to the item being sent, along with your name, for a refund.

- Upon receipt of the returned product and evaluation of it, we undertake within 5 days. d. transfer money to the account specified by you for the purchased product, but we do not reimburse delivery and courier services.

- Upon receipt of damaged packaging or goods that do not meet the requirements of the return rules, we will return it to the sender.

 For goods purchased via e-mail shop, the money will be returned to you by bank transfer to the account specified by you within 5 days. d. from the date of receipt of the returned goods.

You will be notified by e-mail about the acceptance of the shipment. by mail when the shipment is delivered to the Seller and the returned goods will be inspected.